Privacy Policy

Privacy Policy

At Grainica, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://grainica.com) or interact with us through our online forms.

1. Information We Collect

We may collect the following types of personal information when you fill out forms, contact us, or browse our site:

  • Name

  • Email address

  • Phone number (optional)

  • Company name (optional)

  • Any other details you voluntarily submit in a message or inquiry

  • IP address and browser data (via cookies or analytics tools)

2. How We Use Your Information

Your personal information is used solely for purposes such as:

  • Responding to your inquiries or requests

  • Providing customer support

  • Sending updates or marketing communications (only if you opt-in)

  • Improving our website performance and user experience

We do not sell, rent, or trade your personal data to third parties.

3. How We Store and Protect Your Information

We take reasonable technical and organizational measures to safeguard your data from loss, misuse, or unauthorized access. Your information is stored securely and is only accessible by authorized personnel.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Understand how users interact with our site

  • Improve content and performance

  • Support marketing and analytics efforts (e.g., Google Analytics)

By using our site, you agree to our use of cookies. You may disable cookies through your browser settings at any time.

5. Third-Party Services

We may use trusted third-party tools to collect, process, or store user data (such as web forms or analytics). These providers are bound by their own privacy policies, and we ensure they meet standard data protection practices.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent to data processing

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us using the information below.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from anyone under this age.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated date. Continued use of our site indicates your acceptance of the current policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please reach out:

📧 Email: info@grainica.com
🌐 Website: https://grainica.com